Privacy Policy
Your privacy matters deeply to us. Learn how Instromedia (“Company,” “We,” “Us,” or “Our”) handles, protects, and respects your personal data across our website (instromedia.com) and digital services.
01.Introduction & Legal Entity Details
Welcome to Instromedia (“Company,” “We,” “Us,” or “Our”). This Privacy Policy governs your use of the website located at instromedia.com and/or any related mobile or web applications, tools, and digital services provided by Instromedia (collectively, the “Platform”).
We are committed to respecting and safeguarding your personal information while providing bespoke web development, e-commerce engineering (Shopify, WordPress), and growth-focused digital marketing services. By visiting or utilizing our Platform, you acknowledge that you have read and understood this Privacy Policy.
Instromedia operates as a legally registered digital services entity operating Pan-India. All inquiries concerning our data protection measures can be addressed to our privacy desk.
02.Acceptance of Terms
By accessing, browsing, submitting inquiries, or consuming services through the Platform, you express your explicit acceptance of this Privacy Policy and agree to abide by its terms.
If you do not agree with any portion of this Privacy Policy, you must immediately cease accessing or using the Platform and our services.
03.Collection of Information
We collect personal and technical information to deliver our web solutions effectively, communicate with you, and fulfill service agreements. Tap below to inspect each category:
Information provided directly by you when submitting contact forms, requesting project estimates, booking discovery calls, or signing up for custom service plans:
- Full Name & Contact Details: Name, professional email address, phone number, and messaging handle.
- Organization & Business Details: Company name, website URL, industry segment, target audience details, and project specs.
- Billing & Payment Data: Transaction records, invoice details, and billing information (processed securely via PCI-compliant payment gateways like Razorpay, Stripe, or UPI).
- Uploaded Media & Documents: Brand assets, logo files, copy, content documents, or project briefs shared with Instromedia.
- Username, account activity records, service preferences, and customer support communications.
- Service history, pricing tier selections, retainer scope modifications, and revision requests.
Information collected automatically when you navigate through the Platform:
- IP address, geolocation data, browser type, operating system, and device hardware specifications.
- Referral URLs, pages visited, interaction session duration, click patterns, and system diagnostic logs.
We utilize cookies, web beacons, and analytical tags (e.g., Google Analytics, Vercel Analytics) to recognize returning visitors, store design preferences, measure campaign efficiency, and enhance user experience.
04.Use of Information
Instromedia uses the collected information strictly for legitimate commercial and operational purposes, including:
- Service Delivery & Execution: Building custom web software, setting up Shopify & WordPress stores, and running SEO/digital marketing strategies.
- Billing & Financial Processing: Issuing quotes, invoices, processing payments, and managing subscription retainers.
- Client Communication: Responding to inquiries, sending project updates, scheduling revision rounds, and delivering support.
- Optimization & Personalization: Improving site performance, optimizing web UX, and tailoring service recommendations.
- Promotions & Updates: Sending insights, special offers, or new service announcements (with opt-out choice).
- Legal & Compliance: Fulfilling tax, auditing, legal regulatory obligations, and preventing fraud.
07.Data Security
Instromedia implements technical and organizational measures (encryption, access controls, secure servers) to safeguard your personal data against unauthorized access, loss, or disclosure.
While we take all reasonable precautions, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
08.Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, complete client agreements, or comply with statutory retention laws and accounting regulations.
09.Choice, Opt-Out & Your Rights
Depending on applicable law, you may have the right to:
- Access & Correction: Access, inspect, or correct your personal data stored with us.
- Deletion & Erasure: Request the deletion of your personal information.
- Marketing Opt-Out: Withdraw consent or opt out of receiving promotional communications.
- Data Portability: Request a copy of your personal data.
To exercise any of these rights, contact us directly at teaminstromedia@gmail.com.
10.User Responsibility
Users and client accounts are responsible for:
- Maintaining the strict confidentiality of their account credentials and credentials shared for project hosting or CMS access.
- Providing truthful, accurate, and current information.
Instromedia is not responsible for security issues or data exposure arising from unauthorized account access due to client credential misuse.
11.Third-Party Links
Our Platform may contain links to third-party websites or external platforms. We are not responsible for the privacy practices, content, or security of those external sites.
12.Children’s Privacy
Our services are directed to adults and businesses. We do not knowingly collect or solicit personal data from individuals under 18 years of age.
13.Changes to This Privacy Policy
We may revise this Privacy Policy periodically. Any modifications will be published on this page with an updated “Last Updated” date. Continued use of our Platform constitutes acceptance of the revised Terms.
14.Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us: